Team Lead

For $2,833 — Ends 25 Jul 2018

Kindly Care (https://www.kindlycare.com), a San Francisco-based startup, helps families find, hire, and manage private caregivers so that their elderly loved ones who wish to remain in their homes are able to do so. We take pride in the fact that we’re working on one of the most pressing problems in our society: ensuring that our seniors are provided with high-quality, reliable care.
We're a well-funded, VC-backed startup, and we’re a geographically distributed company, with team members throughout the U.S. and around the world. We’re growing rapidly and are looking to bring talented new team members into our company who share our passion for helping others.
We’re hiring a Team Lead for our “Talent” department, which helps bring new caregivers onto the Kindly Care platform. You’ll help caregivers understand the benefits of working with Kindly Care, and you’ll provide guidance and mentorship to our team of Talent agents, including both call center and administrative employees.
What we’re looking for:
A track record of success in a customer-facing role
Customer empathy
Thrives in a fast-paced and rapidly changing environment
Manages a team to high standards
Laserlike attention to details
Strong communicator (written and verbal) with superior phone presence
Prior call center experience preferred
This role is remote (work from home). Applicants must have access to a computer with reliable Internet service and bandwidth to interface with multiple open applications. Shifts are typically 8am-5pm PST (with some flexibility to start earlier or end later) and applicants must be willing to work five shifts, including at least one weekend day, each week.
Kindly Care is an equal opportunity employer and we welcome qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history.
If you or someone you know would be a great candidate, please email
Skills
Management, Customer Service, Training, Attention to Detail
Compensation
$30K

$34K
No Equity
Visa Sponsorship
Not available


Sign up to apply →

Posted on angel.co





Know a freelancer that can do this job?

Earn lifetime commission for every freelancer you refer, by becoming an affiliate. Find out more

Share this job: