Customer Support

For $2,833 — Ends 24 Jul 2018

Kindly Care (, a San Francisco-based startup, helps families find, hire, and manage private caregivers so that their elderly loved ones who wish to remain in their homes are able to do so. We take pride in the fact that we’re working on one of the most pressing problems in our society: ensuring that our seniors are provided with high-quality, reliable care.
We're a well-funded, VC-backed startup, and we’re a geographically distributed company, with team members throughout the U.S. and around the world. We’re growing rapidly and are looking to bring talented new team members into our company who share our passion for helping others.
We’re hiring a contract Customer Success Associate to work in our Payroll department and interface directly with our caregivers and clients.
What we’re looking for:
A track record of success in a phone-based, customer-facing role
Customer empathy
Creative problem solver
Thrives in a fast-paced and rapidly changing environment
Laserlike attention to details
Strong communicator with superior phone presence
Conflict resolution and de-escalation skills
This role is remote (work from home). Applicants must be willing to commit to at least 40 hours per week during business hours (PST), including one weekend shift. Applicants must have access to a computer with reliable Internet service and bandwidth to interface with multiple open applications.
If you or someone you know would be a great candidate, please email
Kindly Care is an equal opportunity employer and we welcome qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history.
Customer Service, Start-Ups, Verbal Communication

No Equity
Visa Sponsorship
Not available

Sign up to apply →

Posted on

Know a freelancer that can do this job?

Earn lifetime commission for every freelancer you refer, by becoming an affiliate. Find out more

Share this job: