We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Responsible for conducting investigations of events or concerns related to regulatory compliance for Southwest Airlines Technical Operations, and preparing written reports on the events. Acts as a liaison between Southwest Airlines Technical Operations and the Federal Aviation Administration on all regulatory matters.

WORK ACTIVITIES/CONTEXT:
  • Must be able to meet any physical ability requirements listed on this description.

  • May perform other job duties as directed by Employee's Leaders.

  • Perform investigations related to regulatory noncompliance to establish root cause, identify improvement opportunities, and identify comprehensive fixes that will mitigate reoccurrence. This may involve interviewing employees or maintenance providers to obtain written and/or verbal statements during the investigative phase.

  • Coordinate and conduct meetings with senior leadership and multi-disciplinary teams for the development of resolutions to letters of investigation, voluntary self-disclosures, and other regulatory matters.

  • Provide guidance to internal and external stakeholders regarding Southwest Airlines policy and applicable regulatory guidance.

  • Collaborate with the Southwest Airlines General Counsel for the resolution of enforcement actions.

  • Prepare exhaustive written reports and presentations for internal and external stakeholders for the purpose of sharing facts gathered in an investigation.

  • Coordinate with internal and external stakeholders to formulate responses to Letters of Investigation (LOIs), Voluntary Self Disclosures (VSDs), Compliance Action (CASW), and General correspondence (GSW) or any other regulatory correspondence on behalf of Southwest Airlines.

  • Establish and maintain a working relationship with the Federal Aviation Administration and other regulatory entities that inspire trust and confidence.

  • Assign and monitor regulatory corrective actions through tracking and management of regulatory commitments.

  • Maintaining historical records of regulatory correspondence.

  • Accept varying tasks that are unplanned and not part of the job responsibility, but which are important to the success of Southwest Airlines and comply with directives set forth by the Supervisor Regulatory Affairs.

  • Train and mentor coworkers in department processes and procedures.

BASIC QUALIFICATIONS:
  • High School Diploma, GED or equivalent education required.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
EDUCATION:
  • High school diploma or GED required
  • Bachelor's degree or equivilent work experience required
WORK EXPERIENCE:
  • 5 years of any combination of the following arears required: aircraft maintenance, regulatory compliance, regulatory affairs, auditing, engineering or aricraft certification OR 3 years of experience in a qualitly department performing audits, investigations and root cause analysis along with a Bachelor's degree in any aviation related discipline required
  • 1 year of creating written reports preferred
  • 3 years fo quality experience preferred
LICENSING/CERTIFICATION:
  • preferred to have a current Airframe and Powerplant Certification.
PHYSICAL ABILITIES:

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:
  • Must be able to comply with Company attendance standards as described in established guidelines.

  • Must have the ability to motivate and mentor others.

  • Must be able to work well with others, as part of a Team.

  • Must possess strong written and verbal communication skills.

  • Should possess a thorough knowledge of program and project management disciplines.

  • Must possess excellent organizational and prioritization skills and have the ability to manage multiple activities and projects simultaneously.

  • Must work well under tight time constraints and be able to manage multiple demands at one time.

  • Must have a basic working knowledge of aircraft systems and operating principles.

  • experience using Microsoft Office products.

  • Must have the ability to understand and interpret the Code of Federal Regulations and technical documents.

OTHER QUALIFICATIONS:
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

  • Must maintain confidentiality of proprietary information handled during daily tasks

Southwest Airlines is an Equal Opportunity Employer


4 days ago - source