Posting Date Jan 11, 2019
Job Number 1900048M
Job Category Spa
Location London Marriott Hotel County Hall, London, Greater London VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Discover the enchantment of vibrant Southbank by staying at London Marriott Hotel County Hall. Inspired by the views of London’s iconic landmarks and the building’s heritage, our hotel immerses guests in our area's unique beauty. Housed in London’s former City Hall, located in front of the Houses of Parliament, our accommodation and event venues are part of the city’s rich history, exuding quintessentially British charm. Tucked along the River Thames, adjacent to the Westminster Bridge, our hotel offers views of the London Eye and Big Ben. After a restful night's sleep in our stylish accommodation, keep your workout routine in our state-of-the-art fitness centre or relax in the indoor pool. Dine at Gillray’s Steakhouse & Bar, serving locally sourced steaks from O’Shea Brothers with over 100 gins or wind at The Library serving Afternoon Tea. Hold your next business meeting or special event at our hotel. We offer 7,071 square feet of elegant space and 12 event venues with fantastic views.



Job Summary

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.