Import Invoicing Query Clerk

Part Time Monday to Thursday 9-17:30

Ipswich

Competitive Salary

MSC UK prides itself on being the ‘Employer of Choice’ within the shipping industry and we have an exciting opportunity for an Import Invoicing Query Clerk to join our Finance team. The successful candidate will follow predetermined finance procedures, thus ensuring delivery of Key Performance Indicators for the invoicing of import charges.

We believe the successful Import Invoicing Query Clerk should have the following skills:

Computer Literate.
Good Customer service skills.
Strong team player
Attention to detail and accuracy are a must.
Ability to work under pressure.
Prioritising workload.
Be able to demonstrate a professional and positive manner at all times.

The key tasks for the Import Invoicing Query Clerk role are:
Proactive logging and handling of queries
To analyse queries and raise with supervisor where necessary.
To analyse own performance with a view to increasing productivity and accuracy with the support of the Supervisor.
Proactively communicate with customers regarding charges with a view to maximising MSC's profitability.
Be a team player at all times, maintaining a positive attitude within the team, leading by example, ensuring that the team see you as ‘on board’.
Maintain the highest level of feedback to relevant supervisor
Be proactive in resolving own and team issues, seeking out and sharing knowledge.
Ensure uppermost personal knowledge of all areas of the query team.
Collaborate with Supervisor to seek out and implement more efficient ways of working.
Always endeavour to help colleagues across the business, making themselves accessible to the team and wider business in the absence of Supervisor.
Solutions led approach, ensuring correct working practices are followed.

So, if you feel that you are the Import Invoicing Query Clerk we are looking for then please apply now.