**JOB TITLE: ** Houseperson **REPORTS TO: ** Executive Housekeeper **======================================================** **BASIC PURPOSE**** : ** Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. **ESSENTIAL FUNCTIONS**** : ** Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning. (25%) Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. (50%) Remove soiled linen, terry, and trash from the service areas and take to the appropriate locations in the prescribed manner.

(10%) Aid section housekeepers as needed (i.e., bed boards, rollaways, etc.) (5%) Report any missing/found articles, damage, or merchandise problems to the Senior Housekeeper. (2%) Receive assigned section, keys, supplies, and any priority requests from the Senior Housekeeper. (2%) Respond to guests requests and questions, and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (1%) **NON-ESSENTIAL FUNCTIONS**** : ** Coordinate with Senior Housekeeper on work priorities and provide assistance when needed.

(2%) **Knowledge and Skills**** : ** **Education: ** No formal education needed **Experience: ** Prior housekeeping experience desirable **Skills and Abilities: ** Must be able to communicate in English Self-starting personality with an even disposition Ability to meet standards of appearance Can communicate well with guests **No. of employees supervised: ** None **Travel required: ** None **Hours Required: ** Scheduled days and times may vary based on need **ENVIRONMENT** **Physical Job Requirements** **(For essential functions only)** **Lifting/Pushing/Pulling/Carrying** Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Pushing vacuum down entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays, and carrying dirty dishes to service area.


7 days ago - source