The post holder will achieve defined targets of fleet sales, gross and operating margins primarily through the acquisition of new key and core customers. The optimization of the volume-margin mix with a portfolio of existing customers will also contribute to the achievement of the targets.

In addition to this, the incumbent will develop an action plan ensuring an efficient acquisition of new customers in the segments of the market targeted by fleet sales. Customer and market intelligence will allow make this plan successful.

In partnership with the Customer Service Unit and territory managers, the ongoing satisfaction of the customers has to be a permanent focus. There is a strong emphasis on working closely with other Fuels Marketing and Lubricants Sales teams.

S/he with customer responsive mentality will serve the customers with the aspiration of being the number one fuels supplier in Turkish fleet market.

Key accountabilities:

  • Market “Fleet Systems” by making presentations/visits to prospect customers

  • Fleet and Fuel Dealer communication and negotiation within DoA limits

  • Manage prospect customers and their queries

  • Coordinate customer complaints and claims

  • Ensure control of debtors and overdue together with Fleet CSU representatives

  • Follow up of customer credit line with banks together with Credit Control function and obtain security from the customers

  • Decide and follow up of the stop listed customers

  • Obtain customer data for Vehicle Identification Unit (VIU) programming

  • Maintain relations and coordination between the partners and customers

  • Bayi operasyonlarında bayi sorumluluğunda olup, BP logosunu ve itibarını CoC çerçevesinde ihlale sebebiyet verecek konularda amirini bilgilendirmekle sorumludur.

Essential Education:

  • University degree preferably in Engineering or Business Administration

Essential experience and job requirements:

  • Fluent English

  • Good PC skills (Microsoft applications)

  • Personal impact and influencing skills

  • Communication skills

  • Self-Motivated and Self-Disciplined

  • Good personal organization /planning skills

  • Time management and flexibility

  • Preferably Sales experience

  • Ability to work in remote places

  • Full mobility within all territories of Turkey

  • Driving license

  • HSSE knowledge

Other Requirements (e.g. Travel, Location):


  • Legal

  • CSU

  • HSSE

  • Marketing

  • Site sales

  • Lubricants

Desirable criteria & qualifications:

Core Competencies:

Performance Bias
Leading People
Business Awareness
Judgement & Decision Making

About BP:

We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together.

The Downstream segment has global manufacturing and marketing operations. It is the product and service-led arm of BP, made up of three businesses (Fuels, Lubricants, and Petrochemicals).

We aim to run safe and reliable operations across all our businesses, supported by leading brands and technologies, to deliver high-quality products and services that meet our customers’ needs.

Disciplined execution of our strategy is helping improve our underlying performance, capture opportunities for further growth, generate attractive returns and create a more resilient business that is better able to withstand a range of market conditions; and create opportunities for future growth.

As one of BP’s three regional fuels businesses in Downstream, Fuels Europe & Southern Africa is delivering today, shaping tomorrow. Our industry is changing faster than at any time in our lifetime. The world is mobilising to make low carbon a reality. We will help drive this transition, leveraging digital technology to modernise the way we work and keeping our customers at the heart of what we do.

With nearly 7,500 employees operating in 14 different countries, we carry out refining, supply, sales and marketing activities to capture and sustain the most value from our fuels assets (including four refineries and 8000+ retail sites) and invest in our customer relationships. Along with support from functional teams providing specialist knowledge in the areas of safety, finance, information technology, procurement, strategy, communications, HR and legal, we also work closely with internal expert partners such as the Global Business Service (GBS), Integrated Supply & Trading (IST) and Global Fuels Technology (GFT). We are brand leaders with BP and Aral and also operate under our convenience brands Wild Bean Cafe and Petit Bistro as well as our partnership brands Marks & Spencer, Albert Heijn, Rewe, Pick n Pay and Piotr & Pawel.

In Fuels ESA we know that what we do is important for BP and for our customers. We safely manufacture, transport and market quality products, which fulfil everybody’s needs for warmth, light and mobility. As a market leader, we develop trendsetting offers and create convenient ways for customers to re-energise during a busy day. We care deeply about our people, creating a diverse and inclusive environment, where everybody can contribute and grow. And we are embracing digitalization and work towards a lower carbon energy future. Above all, our first priority is safe, reliable and compliant operations.

20 days ago - source