$7.83 an hour
Part-time, Permanent

Working for the National Trust means working for an organisation who are at the forefront of preserving the UK’s precious past, and delivering innovative solutions to make our environment sustainable for the future. We are a charity and funding is key. We need to constantly generate finances to do what we do, so as well as being Europe’s leading heritage organisation, we are very customer service focused. We offer fantastic career opportunities in the most fabulous places to work in the UK, where unforgettable experiences are shared every day. Working for us means working with extremely passionate people, in amazing locations for a fundamentally essential cause. What better reason to get out of bed every morning?


What it's like to work here:Visitors step into a colourful mosaic of purple, greens and gold, it’s quiet apart from the sounds of nature. They can visit and discover why Hindhead Commons and the Devil’s Punch Bowl is designated as an Area of Outstanding Natural Beauty (AONB). They don’t have to go far to admire the views across the Punch Bowl or venture a bit further and discover the stunning scenery at Highcombe Edge and Gibbet Hill. Gibbet Hill is the second highest point in Surrey with views across the Weald.

Click here for more information about this location

What you'll be doing:With your love of working with people and desire to provide an excellent service, you’ll work across both our food & beverage and retail operations to make sure all visitors have an outstanding customer experience. You’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable.

As a key member of our food & beverage and retail team, you’ll ensure that all stock is available, displayed in a pleasing way, is correctly priced and available for purchase. You’ll look to maximise the profit and sales generated at our special places by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst informing customers of the amazing work we are doing and what their money is funding – whether this is financing local projects or promoting our national strategy, cause and membership offer.

Please also read the full role profile, attached to this advert.


Who we're looking forOur team believe that people deserve more than just ‘good service’ but an amazing experience they’ll never forget, and we are looking for like-minded people to join us

You'll need to;
  • Have fantastic customer service skills
  • Have clear communication skills
  • Can easily identify with customer needs
  • Enjoy working as part of a team
  • Have some cash handling experience
  • Have a good eye for detail
  • Have a can do attitude and willingness to learn

The packageBenefits

Click here to find out more about the benefits we offer to support you.

Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year !

$7.83 an hour
Part-time, Permanent