Working within a bustling atmosphere as part of passionate team this role as a F&B & Retail Assistant plays a core part in providing fantastic customer service. Do you enjoy helping people and providing a great service?

The Hours: Flexible daytime hours available. No evenings & No split shifts. Part Time options to be discussed at interview, but ideally, we are looking for someone to work weekends, bank holidays and summer holidays (9am to 5pm)

The Salary: £8.21 per hour

Duration: Fixed Term Contract Until 30th September 2019

What It’s like to work here

This outstanding location offers a great setting to work within. With the change of seasons come a variety of events and themes so you will always find there is something new to be involved in and to share with customers. Working here you will truly feel that you are part of an inspired team who work together to ensure that our special places last forever.

What you’ll be doing

With your love of working with people and desire to provide an excellent service, you’ll work across both our food & beverage and retail operations to make sure all visitors have an outstanding customer experience. You’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable.

As a key member of our food & beverage and retail team, you’ll ensure that all stock is available, displayed in a pleasing way, is correctly priced and available for purchase. You’ll look to maximise the profit and sales generated at our special places by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst informing customers of the amazing work we are doing and what their money is funding - whether this is financing local projects or promoting our national strategy, cause and membership offer.

Who we’re looking for

You'll need to;

  • Have fantastic customer service skills
  • Have clear communication skills
  • Can easily identify with customer needs
  • Enjoy working as part of a team
  • Have some cash handling experience
  • Have a good eye for detail
  • Have a can do attitude and willingness to learn

The package

Benefits for working for The National Trust;

  • Flexible working whenever possible

  • Free parking at most locations

  • Discounts in high street stores, cinemas, National Trust Shops & National Trust Cafes

  • Free entry to our properties for you, a guest and your children (Under 18)

  • Generous annual leave

  • Cycle to work scheme

  • Subsidised health cash plan

  • Free 24-hour support service

  • Substantial pension scheme of up to 10% of basic salary

  • Training & Development tailored to you

  • Up to 5 days of paid volunteering per year

How to apply

Closing Date: 22nd March 2019

We only accept on-line applications. If you require reasonable adjustment or other assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team

Short listing is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are short listed, you be contacted and invited to attend an interview.

We will also tell you if you need you to do anything else such as a skills test, presentation or a property visit.

Please note that we have the right to close this advert early and therefore we encourage you to apply for this position early.

11 days ago - source