We have a unique opportunity for someone who is looking for an exciting new position.
Sutton Hoo is home to one of the most significant archaeological discoveries of all time.Every year 100,000 people visit Sutton Hoo and thanks to the support of the Heritage Lottery Fund, Sutton Hoo is now undergoing a £4 million project which will radically enhance the experience for visitors. The site is due tore-open in Spring 2019.
Releasing the Sutton Hoo Story is a project that will interpret Sutton Hoo in a new light, giving primacy to its archaeological landscape and the powerful and evocative stories it has revealed. The project will radically enhance the visitor experience, improve visitor infrastructure and increase financial sustainability, as well as developing dynamic new interpretation and learning programmes.
Please note the working hours for this role is predominately weekend and bank holiday work. The possibility of weekday work can be discussed at Interview Stage.
What it's like to work here:The Anglo-Saxon burial site of Sutton Hoo, near Wood bridge, Suffolk, is home to a series of burial mounds including the famed Mound One ship burial, thought to have potentially been the resting place of the Anglo-Saxon king Rædwald. Excavated in 1939 this "incredibly significant treasure trove"changed the way that we thought about the Dark Ages and the history of England.
The site also has an Exhibition Hall, Tranmer House (which was the home of Mrs Pretty who instigated the original archaeological dig), walks and woodland area plus a café, shop, book shop, event space and visitor reception area.
Click here for more information about this location
What you'll be doing:Our commercial work is essential to our continued funding. Whether it’s the car park, visitor reception, retail shop, or our café or restaurant, you’ll be part of the operations team, responsible for ensuring that we continue to deliver excellent customer service every day.
You’ll be responsible for ensuring the presentation of our commercial areas is spot on, engaging our visitors, making them feel welcome and keeping all areas clean and tidy. You’ll be responsible for working across all areas of the operations team, providing support to the teams as needed. You’ll tell our visitors about the amazing work we do and what their money is funding.
Please also read the full role profile attached to this advert.
Who we're looking forTo be part of a successful team in this varied role, you’ll need to have:
- Fantastic customer service skills
- Initiative and ability to work alone
- Ability to work in a variety of teams, with a flexible approach
- High standards of presentation and an eye for detail
- Genuine enthusiasm for working with people
- Good understanding of the National Trust and what we do
Click here to find out more about the benefits we offer to support you.
Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).
Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.
Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.
All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year !