We are looking for a competent Billing and Collection Specialist to undertake billing operations, contact with customers and collection of outstanding payments for our Commercial line of business. You will need to balance between maintaining trustful relationships and ensuring timely payments. In this role you should exhibit professionalism, have excellent communication and negotiation skills, organizational skills, as well as an ability to work independently.

Position Responsibilities:

  • Process new contracts and sales, including the follow up with Account Management to ensure all contracts are properly executed
  • Collaborate with other departments to ensure billing accuracy
  • Prepare and distribute accurate invoices in a timely manner to appropriate customer contacts
  • Address customer complaints and resolve billing issues
  • Monitor accounts receivable, associated transactions and assist with customer account reconciliations
  • Monitor customer accounts to identify outstanding debts and contact clients as necessary regarding overdue payments
  • Process payments and refunds with accurate application to customer accounts
  • Report on collection activity and accounts receivable status
  • Update and maintain revenue documentation
  • Prepare and present analytical reports as requested
  • Support monthly and quarterly audits and clean ups

Position Requirements:

Education : High School Diploma or Equivalent required, Associate’s or Bachelor’s Degree preferred

Relevant Work Experience:

  • 5+ years working in high volume billing and collections department
  • Adherence to laws and best practices in regards to dealing with customers and data
  • Comfortable dealing with numbers and the processing of financial information
  • Excellent knowledge of MS Office (particularly Excel)
  • Results driven and patient
  • High degree of attention to detail and trustworthiness
  • Excellent communication skills (written and oral)
  • Problem-solving skills
  • Organizational or time management skills
  • Ability to work independently and meet tight deadlines

To Apply:

Click below on “Apply for this Position” to create a profile and apply for the position

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

about 2 months ago - source

No longer accepting applications.